Privacy Policy

1. Introduction

Welcome to Coach Himanshu ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness coaching platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register or use our services:

• Full name and contact information (email, phone number)
• Age, gender, and date of birth
• Physical measurements (height, weight, body measurements)
• Health and fitness information (medical conditions, fitness goals, dietary restrictions)
• Payment information (processed securely through third-party payment processors)
• Profile photos and progress photos (optional)

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Usage data and interaction with our platform
• Cookies and similar tracking technologies
• Location data (with your permission)

2.3 Communication Data

We collect information from your communications with us, including WhatsApp messages, emails, and in-app messages related to your fitness coaching.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide personalized workout and nutrition plans
• To track your fitness progress and adjust programs accordingly
• To process payments and manage subscriptions
• To communicate with you about your fitness journey
• To send important updates, notifications, and promotional content (with your consent)
• To improve our services and develop new features
• To ensure platform security and prevent fraud
• To comply with legal obligations
• To analyze usage patterns and optimize user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in:

• Payment processing (Razorpay, Stripe)
• Email and SMS communications
• Cloud hosting and data storage
• Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Staff training on data protection
• Secure payment processing through PCI-DSS compliant providers

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

To exercise these rights, please contact us at info@coachhimanshu.com

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After subscription termination, we may retain certain data for:

• Legal compliance: 7 years for financial records
• Dispute resolution: Until resolved
• Aggregated analytics: Indefinitely (anonymized)

9. Minors and Parental Consent

Our services are available to users aged 16 and above. Special provisions apply for minors:

• Ages 16-17: Must have explicit parental or guardian consent to use our services
• Under 16: Our services are not intended for individuals under 16 years of age
• We do not knowingly collect personal information from children under 16 without parental consent
• Parents/guardians of users aged 16-17 have the right to review, modify, or delete their child's information

If you believe we have collected information from a minor under 16 without consent, please contact us immediately at info@coachhimanshu.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Third-Party Links

Our platform may contain links to third-party websites (e.g., Rhynogrip.com). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.